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The world is our Family. We treat everyone as our own. 

Ivaan Health Services private limited or ‘IHS’ in short is part of the STPL group of Companies the STPL group has on ground presence in countries of Africa and India. STPL products & services are sold in 110 Countries around the globe. With an employee strength of 500 employees spread across the globe, STPL group adopts global best practices in all its companies. IHS is a fully funded company by STPL Group and with the focus on establishing a large scale operation across multiple counties, IHS is projected to achieve the leadership status in the medical tourism industry vertical. IHS will also establish the best practices in the medical facilitation segment of the industry which is largely un- organized thereby setting service standards benefiting the tourist patients, and a leading medical tourism facilitation company in India.

IHS philosophy of ensuring every tourist patient is treated as our own enables its business & service practices to be molded to serve the patients with utmost care and ensure responsible behavior to all its patients & dependents.

IHS with its partnerships with leading medical & tourism service providers including the best hospitals & super specialty hospitals is excepted to change the entire medical tourism facilitation services in India by achieving global standards & will be instrumental in organizing a largely unorganized business sector.

IHS USP being its unique patient’s acquisitions & service delivery model based on a strong Information Technology backbone will in time create a large footprint of its services globally.

With some of the best medical & business minds behind the promotion of the company it will take a leadership in the Industry in India and also endeavor to be a leading global player in the medical tourism industry with future plans of creating Integrated medical services city for medical tourists.

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FREQUENTLY ASKED QUESTIONS

About Payment
VISA Assistance Process

VISA Assistance

Travel Itinerary & Accomodation

Arrival Airport Services for Patients – IHS Service Points

  • Documents Check & Support
  • Airport Guidance
  • FOREX Assistance
  • Transportation Facility – Domestic & Local
  • Registration with the Foreigners’ Regional Registration Office (FRRO) India
  • Language interpreters

Hotels – Accommodation- IHS Service Points

  • Fastrack Check-in
  • Patient Friendly Kitchen Services
  • Patient Friendly Room Amenities
  • Hotel Transfers
In treatment Assistance

A customer registered under IHS is liable to get the following In treatment services.

  • Hospitals – Medical Care – IHS Service Points
  • Personalised consultations with Senior consultants via email/ tele-consultation
  • Fastrack Admission
  • Locker Facility
  • Preferred Room Allocations
  • Doctor on Call – Special Care
  • Diagnostics Care – Transfer & Support
  • Diagnostic Transfers
  • Pharma Assistance
  • Specialized Nursing Care
  • Language Assistance
  • Pre Procedure Counselling
  • Specialized Food Services for both Patient and Dependents – Food as per Religious Sentiments and Dietary Prescribed Plan,Multi-cuisine customized menu
  • Post Procedure Care
  • Special Care Centers – Transfer & Support
  • Rehabilitation Care Centers – Transfer & Support
  • Recuperation Support – Medicine, Counselling & Medical Checks
Pre-Travel Services

A customer registered under IHS is liable to get the following Pre travel services .

  • Treatment Plan
  • Patient Counselling
  • Dependent Counselling
  • Single Window Processing Centers for Patients at Host Countries
  • Ticketing Assistance
  • Visa Assistance
  • Primary Diagnostics at Host Country by Specialists
  • Patients Video Communication with Doctors & Specialists in India
  • Visa Assistance Letter
  • Payment Options
  • Cash
  • Major Credit Cards
  • Debit Cards
  • Wire Transfer
  • Service Officers Assistance – 24/7
  • Departure Airport Services for patients
  • Documents Check & Support
  • Complimentary Airport Drop
  • Airport Guidance
  • Transportation Assistance
  • Wheel chair Assistance
  • Special Medical Care Assistance
  • FOREX Assistance
  • Telecom Assistance
Departure services

Post Procedure Departure Support:

  • Departure Transfers to Airport
  • Departure Airport Documentation Checks
  • Airport Guidance

Post Procedure Recuperation Support:

  • Doctors Check & Monitoring
  • Video Chat with Doctors
  • Medicine Supply Support